Improve Communication Using Lean Thinking
Offered By: LinkedIn Learning
Course Description
Overview
Improve your communication by applying Lean thinking, a proven system used in multiple sectors to increase customer value and remove waste.
Syllabus
Introduction
- Lean and communication
- The invisible player that affects all business
- How lean can help you improve communication
- Getting it right the first time
- Mapping an invisible process
- Root cause analysis in miscommunication
- Using PDCA to improve communication
- Communication in a value stream
- Three sources of waste: Muri, mura, and muda
- Hidden sources of waste in communication
- Work instructions
- Using Jidoka and the Andon in communication
- Lean literature that mentions communication
- Communicating vertically and horizontally
- Lean daily management and communication
- Communication is everyone’s responsibility
Taught by
Sam Yankelevitch
Related Courses
Lean Operations العمليات الرشيقةRwaq (رواق) ¡¿Cómo?! ¿Química en mi casa?
Universidad Nacional Autónoma de México via Coursera Circular Economy MOOC
Euneos via EMMA Circular Economy
Wageningen University via edX Fixing Healthcare Delivery 2.0: Advanced Lean
University of Florida via Coursera