How to Run Great Sales Call Reviews

Offered By: LinkedIn Learning

Tags

Action Planning Courses Performance Improvement Courses

Course Description

Overview

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Transform how you approach sales call reviews to become a more effective and successful sales leader.

Syllabus

Introduction

How to run great sales call reviews

1. Call Review Foundations

The value and impact of sales call reviews
Setting standards for sales call reviews
Preparing for the sales call review process
Creating a positive environment

2. Conducting the Call Review

Selecting sales call for review
Structuring the sales call review session
Listening for improvement areas
Identifying key learning points

3. Delivering Feedback and Coaching

Providing constructive feedback
Coaching for improved performance
Handling resistance and sensitivities
Action planning and follow-up

4. Advancing Your Review Skills

Using conversational intelligence
Understanding seller psychology
Role play and scenario training
Measuring improvement and impact

5. Ensuring Continuous Improvement

Encouraging self-review
Leveraging peer feedback
Coaching for daily practice
Resources for leaders

Taught by

CRFT Productions and Mark Garrett Hayes

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