How to Run Great Sales Call Reviews

Transform how you approach sales call reviews to become a more effective and successful sales leader.

Introduction

• How to run great sales call reviews

1. Call Review Foundations

• The value and impact of sales call reviews
• Setting standards for sales call reviews
• Preparing for the sales call review process
• Creating a positive environment

2. Conducting the Call Review

• Selecting sales call for review
• Structuring the sales call review session
• Listening for improvement areas
• Identifying key learning points

3. Delivering Feedback and Coaching

• Providing constructive feedback
• Coaching for improved performance
• Handling resistance and sensitivities
• Action planning and follow-up

4. Advancing Your Review Skills

• Using conversational intelligence
• Understanding seller psychology
• Role play and scenario training
• Measuring improvement and impact

5. Ensuring Continuous Improvement

• Encouraging self-review
• Leveraging peer feedback
• Coaching for daily practice
• Resources for leaders