How to Get Great Customer Service

Offered By: LinkedIn Learning

Tags

Customer Service Courses Communication Skills Courses Relationship Building Courses

Course Description

Overview

Learn the secrets to consistently get great customer service.

Syllabus

Introduction

Get great customer service
What to know before watching this course

1. Build Relationships

Create connections with people
Learn from expert service providers
Choose the best service channel

2. Earn Extraordinary Service

Be the best customer
Request extra service with tact
Show some customer service love

3. Solve Problems

Avoid bad attitude roadblocks
Be part of the solution
Determine how and when to complain

Conclusion

Next steps

Taught by

Jeff Toister

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