Generative AI for Sales and Services Professionals

Offered By: LinkedIn Learning

Tags

Sales Courses Customer Service Courses ChatGPT Courses Generative AI Courses AI Ethics Courses

Course Description

Overview

Save Big on Coursera Plus. 7,000+ courses at $160 off. Limited Time Only!

Learn how sales and services professionals can integrate AI into their workflows.

Syllabus

Introduction

AI in sales and services

1. The Foundations of AI in Sales and Services

The evolution of sales and services technology
Foundations and potential of generative AI
The generative AI ecosystem
Limitations and restrictions of generative AI
Humanity's competitive edge over AI

2. How Sales and Services Professionals Can Use Generative AI

Today's real-world sales applications of generative AI
Tomorrow's real-world sales applications of generative AI
Case study: AI-driven sales success

3. Overcoming the Challenges and Pitfalls of Generative AI

Navigating the challenges for sales and services
Ethical considerations of AI for sales and services

4. Generative AI Tools and Techniques for Sales and Services Professionals

Generative AI tools for sales: ChatGPT and beyond

5. The Future of Generative AI and How to Stay Ahead

Lessons learned and best practices
How to stay ahead of generative AI trends

Taught by

Sam Mallikarjunan

Related Courses

Building and Managing Superior Skills
State University of New York via Coursera ChatGPT et IA : mode d'emploi pour managers et RH
CNAM via France Université Numerique Digital Skills: Artificial Intelligence
Accenture via FutureLearn AI Foundations for Everyone
IBM via Coursera Design a Feminist Chatbot
Institute of Coding via FutureLearn