YoVDO

Driving Measurable, Sustainable Change

Offered By: LinkedIn Learning

Tags

Change Management Courses Leadership Courses Organizational Change Courses Process Improvement Courses Performance Management Courses Key Performance Indicators Courses Employee Empowerment Courses

Course Description

Overview

Learn how to measure and drive change by establishing the right metrics, leveraging processes capable of supporting the change, and transforming mindsets and behaviors.

Syllabus

Introduction
  • The manager's role in driving measurable, sustainable change
  • How to use this course
1. Triple E for Sustainable Change
  • Overview of Triple E model for sustainable change
  • Example: Enable, empower, and encourage change
2. Metrics to Drive Change
  • Using metrics to drive sustainable change
  • Evaluating legacy metrics
  • Leading vs. lagging indicators
  • Ensuring customer focus in metrics when implementing change
  • Developing the right metrics to drive sustainable change
3. Enable Change: Processes and Systems
  • Enable change: Processes and systems
4. Empower Change: Authority and Control
  • Empower change: Authority
  • Empower change: Control and execution
5. Encourage Change: Rewards and Consequences
  • Encourage change: Align rewards with metrics
  • Encourage change: Align performance appraisals
6. Ready for Takeoff?
  • Triple E gap analysis

Taught by

Richard Chua

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