Digital Transformation
Offered By: LinkedIn Learning
Course Description
Overview
Learn how to digitize your entire organization. Explore the implications for people, processes, and technology; the risks of ignoring the digital transformation trend; and more.
Syllabus
Introduction
- Welcome
- The digital revolution
- What is digital?
- The stages of digital maturity
- Who is your competition in the digital economy?
- Who should lead the digital agenda?
- Employee skills needed for digital transformation
- Processes necessary for digital transformation
- Digital technology
- Strategic planning at the speed of digital
- Experience is the new currency
- Next steps
Taught by
Peter High
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