Digital Body Language
Offered By: LinkedIn Learning
Course Description
Overview
Learn how to use digital body language to close the empathy gap between you and your team.
Syllabus
Introduction
- The empathy deficit
- New signals and devices
- Brevity creates confusion
- Assume best intent when communicating
- Respond carefully to digital messages
- All channels are not created equal
- Communicate your feelings
- Negotiating power dynamics
- Take charge of your communication
Taught by
Erica Dhawan
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