Developing Cross-Cultural Intelligence

Develop the cross-cultural intelligence to navigate cultural differences. Discover the difference between high- and low-context cultures and how to effectively work across them.

Introduction

• Why cultural intelligence matters
• Understanding high- and low-context cultures

1. Identify Cultural Differences

• Self versus team
• Direct versus indirect communication
• Status versus equality
• Relationships versus rules
• Risk in making decisions
• How people value time
• How people perceive their locus of control

2. Cross-Cultural Intelligence in Action

• The cultural intelligence formula
• A Brazilian professional pitching in the UK
• Virtual negotiations between China and the Netherlands
• US expat in a performance evaluation in France
• Professionals in Nigeria and India breaking the ice

Conclusion

• Call to action