Design Thinking, Social Innovation, and Complex Systems

Improve the human experience. Learn how to use design thinking to break down complex problems and solve social and environmental issues.

Introduction

• Rethinking innovation

1. What Is Social Innovation?

• A closer look at the elements of social innovation
• Infusing your design thinking with systems thinking
• Developing a conscious competence with the iceberg model
• Working with the iceberg model
• Leverage points in complex systems
• Understanding nested systems
• Design contributions to social innovation

2. Inclusivity and Justice

• Where justice and design intersect
• Understanding systems stories
• Structural racism and design
• Design and anti-racism
• Equity-centered design
• Design's relationship with belonging and becoming
• Cultural competence

3. Capabilities and Design

• Seeking the right goal: Measuring genuine progress
• Three elements of a Moore’s Law of social innovation
• Capabilities and four concepts of advantage
• Ten core capabilities
• Addressing disadvantage

Conclusion

• Next steps