YoVDO

Crucial Conversations (getAbstract Summary)

Offered By: LinkedIn Learning

Tags

Communication Skills Courses Negotiation Courses Emotional Intelligence Courses Conflict Resolution Courses Interpersonal Skills Courses Active Listening Courses

Course Description

Overview

Learn how to have—and succeed at—high-stakes conversations in this audio-only summary of the popular book by Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler.

Syllabus

1. Crucial Conversations
  • Tools for talking when stakes are high
  • Recognizing crucial conversations
  • Talking earnestly and having a fruitful dialogue
  • Learning to recognize crucial conversations
  • Stating your path and exploring the paths of others

Taught by

getAbstract

Related Courses

Inspiring Leadership through Emotional Intelligence
Case Western Reserve University via Coursera Success - Achieve Success with Emotional Intelligence
Taylor's University via OpenLearning Learn how to lead
Saarland University via Independent Gestire il cambiamento
Politecnico di Milano via Polimi OPEN KNOWLEDGE Psychology and Mental Health: Beyond Nature and Nurture
University of Liverpool via FutureLearn