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Crucial Conversations (getAbstract Summary)

Offered By: LinkedIn Learning

Tags

Communication Skills Courses Negotiation Courses Emotional Intelligence Courses Conflict Resolution Courses Interpersonal Skills Courses Active Listening Courses

Course Description

Overview

Learn how to have—and succeed at—high-stakes conversations in this audio-only summary of the popular book by Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler.

Syllabus

1. Crucial Conversations
  • Tools for talking when stakes are high
  • Recognizing crucial conversations
  • Talking earnestly and having a fruitful dialogue
  • Learning to recognize crucial conversations
  • Stating your path and exploring the paths of others

Taught by

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