Critical Thinking

Learn the basics of critical thinking, an essential skill for problem-solving and decision-making.

Introduction

• Welcome to critical thinking

1. What Is Critical Thinking?

• The importance of critical thinking
• Distinguish causes vs. consequences
• Break big problems into small ones

2. Thinking the Problem Through

• Define the problem statement
• Understand the real question
• Ask focusing questions
• Examine past efforts
• Use new lenses to think critically
• How to find root causes

3. Using Critical Thinking Tools

• Challenge how the business operates
• Use the five whys of critical thinking
• Answer the seven so-whats?
• Use the 80/20 rule to think critically
• How to successfully conduct analysis
• Consider the implications of answers

4. Practice Critical Thinking

• Teach others how to think critically
• Common pitfalls when solving problems

Conclusion

• Apply critical thinking every day