Crisis Communication Planning After a Ransomware or Other Cybersecurity Attack

Learn how to communicate effectively to employees, customers, partners, investors, and the general public if you are subjected to a ransomware or other cybersecurity attack.

Introduction

• Anyone can suffer a ransomware or other cyberattack

1. The Impact of Cyberattacks

• Why cyberattacks impact every organization
• Determining who is on your team when a cyberattack occurs

2. The Cyberattack Crisis Communications Phases

• What to say and to whom at onset
• Prepare your team to address a crisis
• Practice to improve crisis communications
• What to tell people after the attack

3. Evaluate and Train

• Continue to evaluate after a training
• Design crisis scenario-based training for higher retention

Conclusion

• You can do this