Crisis Communication for HR

Learn how to communicate with employees and coordinate work before, during, and after a crisis.

Introduction

• Introduction
• HR's role in a crisis
• Who's speaking to whom?
• Who will be the spokesperson?

1. Before the Crisis

• Considerations for your HR crisis communication plan
• Considerations for mission critical jobs and tasks
• Develop an HR crisis communication plan
• Practice makes perfect
• Timing the implementation of your plan

2. During the Crisis

• Tips for communicating during a crisis
• Coordinating work during a crisis

3. After the Crisis

• Tips for communicating after a crisis