Communication Foundations (with Audio Descriptions)

Build your communication skills. Learn how to communicate more effectively in professional situations, including meetings, email, and presentations.

Introduction

• Foundations of communication
• Getting the most from this course

1. The Four Communication Building Blocks

• The four building blocks: People
• The four building blocks: Message
• The four building blocks: Context
• The four building blocks: Listening

2. Communication for Common Situations

• When you socialize in professional settings
• Tool kit: Social settings
• When you run meetings
• Tool kit: Meetings
• When you send emails
• Tool kit: Email
• When you're explaining
• Tool kit: Explanations
• When you're advising senior staff
• Tool kit: Advise

3. Communication for Challenging Situations

• When you pitch ideas
• Tool kit: Pitch new ideas
• When you're asking for something
• Tool kit: Making an ask
• When you're caught off guard
• Tool kit: Caught off guard
• When you're criticized
• Tool kit: Criticism at work
• When you're presenting up
• Tool kit: Present up

Conclusion

• Practicing your communication every day