Communication Foundations

Learn how to build your communications skills and communicate more effectively in professional situations.

Introduction

• Communication for career success

1. The Four Communication Building Blocks

• The four building blocks: People and perspective
• The four building blocks: Message
• The four building blocks: Context
• The four building blocks: Listening

2. Communication for Common Situations

• When you give an update
• Tool kit: Giving an update
• When you attend meetings
• Tool kit: Meetings
• When you want to build rapport
• Tool kit: Building rapport
• When you communicate digitally
• Tool kit: Digital communication
• Pitching your ideas
• Tool kit: Pitching your ideas

3. Communication in Difficult Situations

• When you are nervous
• Tool kit: Managing nervousness
• When you disagree with someone
• Tool kit: Managing disagreement
• When you are making an ask
• Tool kit: Making an ask
• When you are criticized or caught off guard
• Tool kit: Criticism

Conclusion

• Putting your communication skills into practice