Communication Foundations

Offered By: LinkedIn Learning

Tags

Communication Skills Courses Public Speaking Courses Presentation Skills Courses Conflict Resolution Courses Interpersonal Communication Courses Workplace Communication Courses Active Listening Courses Nonverbal Communication Courses Professional Communication Courses

Course Description

Overview

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Learn how to build your communications skills and communicate more effectively in professional situations.

Syllabus

Introduction

Communication for career success

1. The Four Communication Building Blocks

The four building blocks: People and perspective
The four building blocks: Message
The four building blocks: Context
The four building blocks: Listening

2. Communication for Common Situations

When you give an update
Tool kit: Giving an update
When you attend meetings
Tool kit: Meetings
When you want to build rapport
Tool kit: Building rapport
When you communicate digitally
Tool kit: Digital communication
Pitching your ideas
Tool kit: Pitching your ideas

3. Communication in Difficult Situations

When you are nervous
Tool kit: Managing nervousness
When you disagree with someone
Tool kit: Managing disagreement
When you are making an ask
Tool kit: Making an ask
When you are criticized or caught off guard
Tool kit: Criticism

Conclusion

Putting your communication skills into practice

Taught by

Brenda Bailey-Hughes and Tatiana Kolovou

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