Communicating with Transparency

Learn how to communicate with transparency to better serve your team and customers.

Introduction

• Learning to communicate transparently

1. Transparency Is the Minimum

• The case for transparency
• Building trusted leaders
• Transparent communication case studies

2. Cultivate the Process for Transparency

• Transparency starts with facts
• Help others understand your why
• Mindful vs. radical transparency

3. Transparency in a Crisis

• Where to start when a crisis hits
• Develop and express authenticity
• Empathy makes all the difference

4. Dealing with Criticism of Transparency

• Plan to communicate transparently
• Responding to criticism

Conclusion

• Transparency action plan