Communicating during Times of Change
Offered By: LinkedIn Learning
Course Description
Overview
Communication is essential during times of change. In this learning path, discover how and when to communicate during a crisis while managing your company's reputation and connecting with key stakeholders. Plus, learn communication foundations, such as effective listening and digital body language.
- Communicate with internal and external stakeholders.
- Learn crisis communication and reputation repair tactics.
- Explore the role of emotional intelligence in communication.
Syllabus
Courses under this program:
Course 1: Crisis Communication
-Prepare your organization to communicate to key audiences in the event of a crisis that impacts your business or brand.
Course 2: Reputation Risk Management
-Learn how to successfully manage your brand's reputation. Review key reputation risk management concepts and case studies, and discover how to mitigate a reputation crisis.
Course 3: Communicating in Times of Change
-Get the tools you need to strategize your communication efforts, craft the change communication message, manage difficult questions, overcome resistance, and more.
Course 4: Communicating Change in an Enterprise-Wide Transformation
-Learn about how to develop a communication strategy that is intentional and strategic while building a set of practical tools to lead change in a successful enterprise-wide transformation.
Course 5: Organization Communication
-Learn the dynamics of successful organizational communication, so you can communicate and lead more effectively.
Course 6: Effective Listening
-Communications experts Tatiana Kolovou and Brenda Bailey-Hughes help you assess your listening skills and develop more-effective listening behaviors.
Course 7: Digital Body Language
-Learn how to use digital body language to close the empathy gap between you and your team.
Course 8: Communicating with Empathy
-Learn how to converse empathetically so you can improve your one-on-one conversations with coworkers and your team interactions in the workplace.
Course 9: Communicating with Confidence
-Get simple communication tools, strategies, and tips to help you communicate with confidence.
Course 10: Communicating with Transparency
-Learn how to communicate with transparency to better serve your team and customers.
Course 1: Crisis Communication
-Prepare your organization to communicate to key audiences in the event of a crisis that impacts your business or brand.
Course 2: Reputation Risk Management
-Learn how to successfully manage your brand's reputation. Review key reputation risk management concepts and case studies, and discover how to mitigate a reputation crisis.
Course 3: Communicating in Times of Change
-Get the tools you need to strategize your communication efforts, craft the change communication message, manage difficult questions, overcome resistance, and more.
Course 4: Communicating Change in an Enterprise-Wide Transformation
-Learn about how to develop a communication strategy that is intentional and strategic while building a set of practical tools to lead change in a successful enterprise-wide transformation.
Course 5: Organization Communication
-Learn the dynamics of successful organizational communication, so you can communicate and lead more effectively.
Course 6: Effective Listening
-Communications experts Tatiana Kolovou and Brenda Bailey-Hughes help you assess your listening skills and develop more-effective listening behaviors.
Course 7: Digital Body Language
-Learn how to use digital body language to close the empathy gap between you and your team.
Course 8: Communicating with Empathy
-Learn how to converse empathetically so you can improve your one-on-one conversations with coworkers and your team interactions in the workplace.
Course 9: Communicating with Confidence
-Get simple communication tools, strategies, and tips to help you communicate with confidence.
Course 10: Communicating with Transparency
-Learn how to communicate with transparency to better serve your team and customers.
Courses
-
Learn the dynamics of successful organizational communication, so you can communicate and lead more effectively.
-
Learn how to use digital body language to close the empathy gap between you and your team.
-
Communications experts Tatiana Kolovou and Brenda Bailey-Hughes help you assess your listening skills and develop more-effective listening behaviors.
-
Get the tools you need to strategize your communication efforts, craft the change communication message, manage difficult questions, overcome resistance, and more.
-
Discover easy-to-use tools, techniques, and strategies to become a calmer, more effective and persuasive communicator.
-
Learn how to converse empathetically so you can improve your one-on-one conversations with coworkers and your team interactions in the workplace.
-
Learn how to communicate with transparency to better serve your team and customers.
-
Prepare your organization to communicate to key audiences in the event of a crisis that impacts your business or brand.
-
Learn how to successfully manage your brand's reputation. Review key reputation risk management concepts and case studies, and discover how to mitigate a reputation crisis.
-
Learn about how to develop a communication strategy that is intentional and strategic while building a set of practical tools to lead change in a successful enterprise-wide transformation.
Taught by
Laura Bergells, Lida Citroën, Brenda Bailey-Hughes, Sheila Virani, Erica Dhawan, Sharon Steed, Jeff Ansell and Mory Fontanez
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