Cold Calling: The First Seven Seconds

Learn how to use the first seconds of a call to make a positive and lasting impression.

Introduction

• Introduction and what’s in this course?
• Why does it matter?
• Stay calm

1. Tone

• Don’t be timid
• Do have a good tone

2. Mindset

• Don’t apologize
• Do introduce yourself

3. Connection

• Don’t pitch immediately
• Do grab their attention

4. Transparency

• Don’t hide the fact it’s a cold call
• Do own the call

5. Respect

• Don’t ask detrimental questions
• Do your homework

Conclusion

• Next steps