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Cold Calling: Overcoming Sales Objections

Offered By: LinkedIn Learning

Tags

Cold Calling Courses Business Development Courses Negotiation Courses Persuasion Courses

Course Description

Overview

Learn about the eight most common objections cold callers face and how to overcome them.

Syllabus

Introduction
  • Welcome to the course
  • What's in this course?
  • What is an objection?
  • Before you get started
1. This Isn't a Priority for Me Right Now
  • Introduction
  • What they really mean
  • Don't always believe them
  • Find out why
  • Help them help you
  • Ok, so when?
  • Wrap-up
2. Just Send Me an Email
  • Introduction
  • What they really mean
  • Challenge them
  • Reframe them
  • Offer an alternative
  • Actually do it!
  • Wrap-up
3. I've Never Heard of You
  • Introduction
  • What they really mean
  • Know your value
  • Challenge it
  • Feel, felt, found
  • Wrap-up
4. You're the Same as the Rest
  • Introduction
  • What they really mean
  • Establish why they think that
  • Know your USPs
  • Wrap-up
5. I'm Locked in Another Contract
  • Introduction
  • What they really mean
  • If contracted
  • If not contracted
  • Find the selling point
  • Know your enemy
  • Wrap-up
6. This Is Too Expensive
  • Introduction
  • What they really mean
  • Show your value
  • Find a way to pay
  • Wrap-up
7. It's Not My Decision
  • Introduction
  • What they really mean
  • Champions and decision makers
  • Who's is it then?
  • Arming champions
  • Wrap-up
8. I Don't Need It
  • Introduction
  • What they really mean
  • Finding out more
  • Reframe
  • Wrap-up
Conclusion
  • Final thoughts
  • Congratulations!

Taught by

Miles Croft

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