Cisco Certified Support Technician (CCST) Networking Cert Prep: 4 Troubleshooting and Securing Networks

Prepare for the Cisco Certified Support Technician (CCST) Networking certification with a look at the topics of the exam that relate to troubleshooting and securing networks.

Introduction

• Welcome to the course
• A look at Cisco's CCST Networking cert
• Meet your instructor

1. Cisco IOS

• Cisco IOS
• Cisco IOS privilege levels
• Working in the CLI
• Examining router and switch configurations
• Password-protecting Cisco routers and switches
• Configuring a router interface
• Working with configuration files

2. Diagnosing Network Issues

• Diagnosing network issues
• Troubleshooting methodology
• Help desk best practices
• Diagnostic commands
• Options for accessing network devices
• Packet Analyzers
• Overview of Wireshark
• Working with Wireshark

3. Network Security

• Network security
• Threats vs. vulnerabilities
• Social engineering attacks
• Denial of Service attacks
• Other common attacks
• Three goals of network security
• Security appliances
• Encryption
• Securing user accounts
• Multi-factor authentication
• Wireless security options
• Securing a home wireless router

4. Exam Preparation

• Exam preparation
• How to register for the exam
• Study strategies
• What to do on exam day

Conclusion

• Next steps