Certification Prep: SHRM-CP

Become a certified human resources professional. Study to pass the SHRM-CP certification exam.

Introduction

• Why this course?
• SHRM-CP certification and eligibility
• SHRM-CP exam: Content outline

1. Leadership and Navigation

• Leadership theories
• Navigating the organization
• Coaching emotional intellegence
• Motivation theories

2. Ethical Practice

• Ethical workplace culture
• Ethical decision-making

3. Relationship Management

• Networking
• Conflict management
• Negotiation

4. Communication

• Developing and delivering the message

5. Global and Cultural Effectiveness

• The global mindset
• Understanding culture
• Fostering cross-cultural communication
• Understanding legal systems

6. Business Acumen

• Creating value
• Strategy and measuring strategic performance
• Business concepts
• Analyzing business health

7. Consultation

• Change management

8. Critical Evaluation

• Data sources
• Statistical principles

9. People

• HR strategic planning: Formulation
• HR strategic planning: Development
• HR strategic planning: Implementation and evaluation
• Talent acquisition: Workforce planning
• Talent acquisition: Recruiting and onboarding
• Employee engagement and retention: Understanding engagement
• Employee engagement and retention: Performance management and retention
• Learning and development: Training and development
• Learning and development: Leadership development
• Total rewards

10. Organization

• Structure of the HR function
• Organizational effectiveness and development
• Workforce management strategies
• Employee and labor relations
• Technology management

11. Workplace

• HR in the global context
• Diversity and inclusion: Overview
• Diversity and Inclusion: Strategy
• Risk management
• Corporate social responsibility: Overview
• Corporate social responsibility: Strategy
• US employment law and regulations

12. Study Plan

• Study plan: Overview