Bystander Training: From Bystander to Upstander

Become an upstander and change the trajectory of your organization’s culture. Learn specific, actionable tools to stand up to harassment and bullying occuring in your workplace.

Introduction

• From bystander to upstander

1. Undersanding Bystander Intervention

• Why are toxic behaviors a social phenomenon?
• Why it it hard to intervene?
• What are the benefits of intervening?
• When should you intervene?

2. Reflecting Inward

• Building your empathy
• Building your moral courage
• Building your assertiveness
• Building more rapport with colleagues
• Building psychological safety

3. The Upstander Tool Belt

• Using the paraphrase and inquire technique
• Focusing on the impact
• Becoming more direct in your interactions
• Asking better questions
• Applying humor to defuse a situation
• Using your body language for greater presence
• Deescalating an emotionally charged situation

Conclusion

• Next Steps