Business Etiquette for the Modern Workplace

Offered By: LinkedIn Learning

Tags

Conflict Resolution Courses Business Etiquette Courses Workplace Communication Courses Professional Networking Courses Email Etiquette Courses LinkedIn Courses Video Conferencing Courses

Course Description

Overview

Save Big on Coursera Plus. 7,000+ courses at $160 off. Limited Time Only!

Explore some of the most common dos and don'ts of workplace etiquette in today's ever-changing world of work.

Syllabus

Introduction

Defining business etiquette

1. Introducing Yourself Effectively

Introducing yourself properly
Getting names right

2. Communication Etiquette

Communication best practices
Email communication
Conference calls
Appearing on video
Texting appropriately

3. Business Social Situations

Breaking into groups
Networking dilemma
Thanking your host

4. Handling Difficult Situations

Being polite but direct
Negotiating back-to-back meetings
Responding to rude attendees
Inconsiderate office behaviors

5. Social Media Etiquette

Considerations before posting
Using LinkedIn wisely
Social media channels

Conclusion

Doing your best

Taught by

Madecraft and Nisha Trivedi

Related Courses

High-Impact Business Writing
University of California, Irvine via Coursera Writing Professional Email and Memos (Project-Centered Course)
University System of Georgia via Coursera Using Email for Networking in English
University of Washington via edX Write Better Emails: Tactics for Smarter Team Communication
Udemy Business Skills: Email Etiquette Rules Everyone Should Know
Udemy