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Business Etiquette for the Modern Workplace

Offered By: LinkedIn Learning

Tags

Conflict Resolution Courses Business Etiquette Courses Workplace Communication Courses Professional Networking Courses Email Etiquette Courses LinkedIn Courses Video Conferencing Courses

Course Description

Overview

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Explore some of the most common dos and don'ts of workplace etiquette in today's ever-changing world of work.

Syllabus

Introduction
  • Defining business etiquette
1. Introducing Yourself Effectively
  • Introducing yourself properly
  • Getting names right
2. Communication Etiquette
  • Communication best practices
  • Email communication
  • Conference calls
  • Appearing on video
  • Texting appropriately
3. Business Social Situations
  • Breaking into groups
  • Networking dilemma
  • Thanking your host
4. Handling Difficult Situations
  • Being polite but direct
  • Negotiating back-to-back meetings
  • Responding to rude attendees
  • Inconsiderate office behaviors
5. Social Media Etiquette
  • Considerations before posting
  • Using LinkedIn wisely
  • Social media channels
Conclusion
  • Doing your best

Taught by

Madecraft and Nisha Trivedi

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