Business Analysis Foundations: Communication

Offered By: LinkedIn Learning

Tags

Communication Skills Courses Data Visualization Courses Technical Writing Courses Business Analysis Courses Stakeholder Management Courses Active Listening Courses User Stories Courses

Course Description

Overview

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Learn key communication skills that will directly improve business analysis deliverables and performance.

Syllabus

Introduction

Business analysts are the bridge between stakeholders and IT

1. What Is Business Analysis Communication?

Business analysis communication defined
Planning for business analysis communication
Performing business analysis communication

2. Key Business Analysis Communication Skills

Verbal and nonverbal communication skills in business analysis
Active listening skills in business analysis
Written communication skills in business analysis
Visual communication skills in business analysis

3. Ways to Visually Communicate in Business Analysis

Visually communicate scope
Visually communicate process
Visually communicate data
Visually communicate rules logic

4. Tips For Improving Business Analysis Communication

Improving how you write text-based requirements
Improving how you write user stories
Top tips to improve business analysis communication

Conclusion

Making communication a focus in your business analyst development plan

Taught by

Laura Paton

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