Business Analysis Foundations: Communication

Learn key communication skills that will directly improve business analysis deliverables and performance.

Introduction

• Business analysts are the bridge between stakeholders and IT

1. What Is Business Analysis Communication?

• Business analysis communication defined
• Planning for business analysis communication
• Performing business analysis communication

2. Key Business Analysis Communication Skills

• Verbal and nonverbal communication skills in business analysis
• Active listening skills in business analysis
• Written communication skills in business analysis
• Visual communication skills in business analysis

3. Ways to Visually Communicate in Business Analysis

• Visually communicate scope
• Visually communicate process
• Visually communicate data
• Visually communicate rules logic

4. Tips For Improving Business Analysis Communication

• Improving how you write text-based requirements
• Improving how you write user stories
• Top tips to improve business analysis communication

Conclusion

• Making communication a focus in your business analyst development plan