Building Rapport on Virtual Sales Calls

Offered By: LinkedIn Learning

Tags

Sales Courses Communication Skills Courses

Course Description

Overview

Learn how to build rapport and trust on virtual sales calls.

Syllabus

Introduction

Why is building rapport critical in remote selling?

1. Quick Remote Rapport Building Wins

Lose your agenda
Shut down the distractions
Control the room
Win the person, not the sale
Build rapport by being real

2. Pro Tips to Build Rapport

Relax, mirror, and reiterate
Ask relatable questions
Learn to love to question their answers
What to avoid

Conclusion

Rapport building is a learned trait

Taught by

Maury Rogow

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