Best Practices for Managing Projects Across Cultures

Learn how to set up global projects for success by agreeing on the language, roles, and culture of each project.

Introduction

• Getting things done

1. Language

• Establishing a team language
• Accepting responsibility as an English speaker
• Establishing technical English
• Speaking other languages

2. Respect + Trust + Transparency = Success

• Respect
• Trust
• Transparency

3. Unambiguous Messages

• Adapting around distance
• Setting accountability as a standard
• Avoiding cultural misunderstandings

4. Roles That Drive Expectations

• Documenting roles and expectations
• Clarifying roles vs. titles
• Setting commitment as an expectation

5. Project One Team, One Culture

• Aligning a one-team culture
• Sustaining a one-team culture
• Agreeing on solutions at kickoff

6. Continuous Improvement of Projects

• Improving your projects using PDCA
• Documenting lessons learned

Conclusion

• Next steps