Become an Outsourcing Specialist
Offered By: LinkedIn Learning
Course Description
Overview
There has never been a better time to explore a career as an outsourcing specialist. The outsourcing industry is growing rapidly with thousands of jobs that are high in demand. Build the solid foundation and skills you need to hit the ground running as an outsourcing specialist.
- Review the pros and cons of outsourcing models.
- Discover outsourcing critical success factors.
- Build the knowledge and skills needed for outsourcing jobs.
Syllabus
Courses under this program:
Course 1: Outsourcing Fundamentals
-Learn the fundamentals of working in an outsourcing environment, including the pros and cons of different outsourcing models, outsourcing contracts, and performance reporting.
Course 2: The Outsourced Environment
-Learn how to discuss and support the work conditions surrounding the management or delivery of outsourced services.
Course 3: Building Business Relationships
-Master the art of building meaningful business relationships. Learn how to set yourself up for visibility and success, manage up, build relationships with executives, and more.
Course 4: Project Management Foundations: Procurement
-Learn how to plan, manage, and execute project procurements, including procurement contracts, and explore emerging trends such as rapid procurement.
Course 5: Operations Management Foundations
-Learn how to identify the operations systems in your workplace and use operations management tools and concepts to improve outcomes, efficiency, and innovation.
Course 6: Outsourcing Critical Success Factors
-Learn how to build a successful outsourcing relationship benefitting the outsourcer and the client, as well as how you can contribute to this positive relationship.
Course 7: Business Process Improvement
-Be a change agent in your organization with process improvement. Learn how to build brand-new business processes, improve existing ones, and get stakeholder buy-in for solutions.
Course 8: Leading without Formal Authority
-Learn how to demonstrate your leadership ability without having a formal leadership role.
Course 9: Finance for Non-Financial Managers
-Get a basic understanding of financial management, sufficient to interpret reports, draft budgets, cost products, and make informed financial decisions.
Course 10: Outsourcing Management
-Are you going to manage an outsourcing relationship? Learn proper outsourcing management practices, from within the outsourcer or outsourcing client's organization.
Course 11: Effective Listening
-Communications experts Tatiana Kolovou and Brenda Bailey-Hughes help you assess your listening skills and develop more-effective listening behaviors.
Course 12: Handling Outsourcing Issues
-Learn about common issues that surface in outsourcing environments and find out how to practice appropriate recovery actions to address those issues.
Course 13: Outsourcing: Managing Service Transition
-Learn how to evaluate effective transition plans for shifting services from the client's environment to an outsourcer, or from one outsourcer to another.
Course 1: Outsourcing Fundamentals
-Learn the fundamentals of working in an outsourcing environment, including the pros and cons of different outsourcing models, outsourcing contracts, and performance reporting.
Course 2: The Outsourced Environment
-Learn how to discuss and support the work conditions surrounding the management or delivery of outsourced services.
Course 3: Building Business Relationships
-Master the art of building meaningful business relationships. Learn how to set yourself up for visibility and success, manage up, build relationships with executives, and more.
Course 4: Project Management Foundations: Procurement
-Learn how to plan, manage, and execute project procurements, including procurement contracts, and explore emerging trends such as rapid procurement.
Course 5: Operations Management Foundations
-Learn how to identify the operations systems in your workplace and use operations management tools and concepts to improve outcomes, efficiency, and innovation.
Course 6: Outsourcing Critical Success Factors
-Learn how to build a successful outsourcing relationship benefitting the outsourcer and the client, as well as how you can contribute to this positive relationship.
Course 7: Business Process Improvement
-Be a change agent in your organization with process improvement. Learn how to build brand-new business processes, improve existing ones, and get stakeholder buy-in for solutions.
Course 8: Leading without Formal Authority
-Learn how to demonstrate your leadership ability without having a formal leadership role.
Course 9: Finance for Non-Financial Managers
-Get a basic understanding of financial management, sufficient to interpret reports, draft budgets, cost products, and make informed financial decisions.
Course 10: Outsourcing Management
-Are you going to manage an outsourcing relationship? Learn proper outsourcing management practices, from within the outsourcer or outsourcing client's organization.
Course 11: Effective Listening
-Communications experts Tatiana Kolovou and Brenda Bailey-Hughes help you assess your listening skills and develop more-effective listening behaviors.
Course 12: Handling Outsourcing Issues
-Learn about common issues that surface in outsourcing environments and find out how to practice appropriate recovery actions to address those issues.
Course 13: Outsourcing: Managing Service Transition
-Learn how to evaluate effective transition plans for shifting services from the client's environment to an outsourcer, or from one outsourcer to another.
Courses
-
Get a basic understanding of financial management, sufficient to interpret reports, draft budgets, cost products, and make informed financial decisions.
-
Communications experts Tatiana Kolovou and Brenda Bailey-Hughes help you assess your listening skills and develop more-effective listening behaviors.
-
Learn how to demonstrate your leadership ability without having a formal leadership role.
-
Learn how to build meaningful relationships that help you increase your visibility and be of service to others within and outside your organization.
-
Be a change agent in your organization with process improvement. Learn how to build brand-new business processes, improve existing ones, and get stakeholder buy-in for solutions.
-
Learn how to identify the operations systems in your workplace and use operations management tools and concepts to improve outcomes, efficiency, and innovation.
-
Learn how to build a successful outsourcing relationship benefitting the outsourcer and the client, as well as how you can contribute to this positive relationship.
-
Learn the fundamentals of working in an outsourcing environment, including the pros and cons of different outsourcing models, outsourcing contracts, and performance reporting.
-
Are you going to manage an outsourcing relationship? Learn proper outsourcing management practices, from within the outsourcer or outsourcing client's organization.
-
Learn about common issues that surface in outsourcing environments and find out how to practice appropriate recovery actions to address those issues.
-
Learn how to evaluate effective transition plans for shifting services from the client's environment to an outsourcer, or from one outsourcer to another.
-
Learn how to plan, manage, and execute project procurements, including procurement contracts, and explore emerging trends such as rapid procurement.
-
Learn how to discuss and support the work conditions surrounding the management or delivery of outsourced services.
Taught by
Bob McGannon, Simon T Bailey DBA, CSP, CPAE, Oliver Yarbrough, M.S., PMP®, Eddie Davila, Lisa Earle McLeod, Jim Stice and Brenda Bailey-Hughes
Related Courses
Advanced Topics and Techniques in Agile Software DevelopmentUniversity of California, Berkeley via edX Entrepreneurship
Taylor's University via OpenLearning Project Management Basics
Florida International University via Open Education by Blackboard Principles of Project Management
Polytechnic West via Open2Study Project Management for Business Professionals
Shaping Tomorrow via Canvas Network