Become a Sales Representative

Learn core concepts and skills necessary in today's selling environment—from negotiation and closing strategies to selling with authenticity. Recognize that selling is a partnership. Develop your sales skills, people skills, and ability to create emotional engagement and earn the trust of others.

• Learn how you can be a trusted partner in the sales process.
• Identify negotiation and closing strategies that suit you.
• Develop and hone your interpersonal, or "soft," skills.

• Course 1: Prepare Yourself for a Career in Sales
• Prepare for a successful career in sales. Learn how to develop yourself professionally and build more effective relationships with both your teammates and your customers.
• Course 2: Sales Foundations
• Find out what makes salespeople effective, and learn specific strategies for prospecting and product positioning and developing a sales process.
• Course 3: Asking Great Sales Questions
• Learn how to ask sales questions that lead to high-quality interactions with customers and clients.
• Course 4: Soft Skills for Sales Professionals
• Learn how to build your soft sales skills to better connect with—and ultimately sell to—your customers.
• Course 5: Sales: Handling Objections
• Learn how to confidently handle objections that can crop up throughout the sales process. Discover how to ask the right questions and deal with buyers who are resistant to change.
• Course 6: Sales Negotiation
• Best-selling author and sales coach Lisa Earle McLeod explains what makes sales negotiations different and how to negotiate deals that stick.
• Course 7: Sales: Closing Strategies
• Develop an effective closing strategy. Get tips to recognize buying signals and close more sales.
• Course 8: Selling with Stories, Part 2: Stories Great Sales People Tell
• Learn how to leverage storytelling throughout the sales process. Learn the 25 most essential types of sales stories to earn buyer trust and make the sale.