YoVDO

Administrative Professional Foundations

Offered By: LinkedIn Learning

Tags

Interpersonal Skills Courses Communication Skills Courses Time Management Courses File Management Courses Calendar Management Courses Email Management Courses

Course Description

Overview

Learn what it takes to become a successful administrative professional, including key interpersonal and job-specific skills.

Syllabus

Introduction
  • Welcome
1. The Role with No Job Description
  • Behind the scenes
  • Administrative professional secrets
  • Administrative professional career path
2. Interpersonal Skills
  • How to work with colleagues
  • How to work for two executives
  • How to work on a team
  • Manage other admins
3. Job Specific Skills
  • How to answer the phone
  • How to open mail and manually file
  • How to address a letter
  • Manage email
  • Calendar management
  • Navigate meetings
  • Know the latest technology
  • Use office equipment
Conclusion
  • Next steps

Taught by

Aimee Reese

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