Lead During Challenging Times
Offered By: Salesforce via Trailhead
Course Description
Overview
Learn strategies to help you lead with empathy and effectiveness, during challenging times and beyond.
- Lead with empathy during COVID-19.
- Use the five principles of inclusive leadership to create a culture of Equality at work.
- Learn tips for having productive one-on-one meetings with your direct reports.
- Use the V2MOM process to get aligned on goals and strategies across the company.
Syllabus
- Empathetic Leadership
- Bring Empathy to Your Leadership Practices
- Communicate Empathetically with Your Team
- Foster Connection and Build Camaraderie
- Have Empathy for Yourself
- Inclusive Leadership Practices
- Cultivate a Culture of Equality with Inclusive Leadership
- Understand the Business Impact of Inclusive Leadership
- Practice the Five Principles of Inclusive Leadership
- One-on-One Meetings
- Learn the Value of One-on-One Meetings
- Make Connections and Inspire Your Team
- Align on Priorities and Exchange Feedback
- Organizational Alignment (V2MOM)
- Create Organizational Alignment through the V2MOM
- Write a V2MOM
- Manage the V2MOM
Tags
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