Grow Your Business as an AppExchange Partner
Offered By: Salesforce via Trailhead
Course Description
Overview
Manage your business and help your customers thrive with your AppExchange products.
- Learn how to partner with Salesforce and connect with the Salesforce Partner Community.
- Learn about legal and ethical expectations for Salesforce partners.
- Target your market, create a go-to-market plan, and build your team for your new business.
- Meet the Salesforce sales team and work with them to sell your app.
- Use Salesforce-tested risk management strategies, processes, and tools to succeed.
- Learn how Checkout helps you manage online payments and monitor sales for your solutions.
- Use the Channel Order App to submit and manage customer orders.
- Help your customers succeed and turn them into advocates for your solutions.
- Understand how blueprints help you build industry solutions and meet customer needs.
- Determine the best pricing model and Salesforce contractual options for AppExchange apps.
Syllabus
- Salesforce Partner Community
- Learn About the Partner Program
- Connect with the Salesforce Partner Community
- Take a Tour of the Salesforce Partner Community
- Manage Your Team's Access to the Salesforce Partner Community
- Ethics and Integrity for Salesforce Partners
- Get to Know the Salesforce Supplier Code of Conduct
- Avoid Ethical Missteps
- Maintain Integrity Within the System
- AppExchange Partner Business Planning
- Identify Your Customer
- Create a Business Model and Go-To-Market Plan
- Build a Team to Support Your Business
- AppExchange App Selling
- Get to Know the Salesforce Way of Selling
- Know Your Business
- Build Your Network
- Close Deals, Keep Customers Happy, and Promote Your Success
- Project Risk Management for Partners
- Make Risk Management a Priority
- Identify, Assess, and Address Risk
- Monitor and Communicate Risk
- AppExchange Checkout
- Learn About Managing Payments with Checkout
- Configure Checkout
- Automate Communication and Track Performance with the Checkout Management App
- Channel Order App Basics
- Get Started with the Channel Order App
- Create Orders
- Track Order Status
- Ensure Order Accuracy
- Customer Success Strategies for AppExchange Partners
- Focus on the Customer
- Take Your Customers from Purchase to Renewal
- Transform Your Customers' Business and Your Own
- Industry Blueprints for Partners
- Get Started with Industry Blueprints
- Build Your Industry Expertise
- AppExchange Pricing Strategy for Partners
- Develop Your AppExchange Pricing Strategy
- Create Your Pricing Plan
- Get to Know Your Contractual Model
Tags
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