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Grow Your Business as an AppExchange Partner

Offered By: Salesforce via Trailhead

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Salesforce Courses Risk Management Courses Business Growth Courses Team Building Courses

Course Description

Overview

Manage your business and help your customers thrive with your AppExchange products.
  • Learn how to partner with Salesforce and connect with the Salesforce Partner Community.
  • Learn about legal and ethical expectations for Salesforce partners.
  • Target your market, create a go-to-market plan, and build your team for your new business.
  • Meet the Salesforce sales team and work with them to sell your app.
  • Use Salesforce-tested risk management strategies, processes, and tools to succeed.
  • Learn how Checkout helps you manage online payments and monitor sales for your solutions.
  • Use the Channel Order App to submit and manage customer orders.
  • Help your customers succeed and turn them into advocates for your solutions.
  • Understand how blueprints help you build industry solutions and meet customer needs.
  • Determine the best pricing model and Salesforce contractual options for AppExchange apps.

Syllabus

  • Salesforce Partner Community
    • Learn About the Partner Program
    • Connect with the Salesforce Partner Community
    • Take a Tour of the Salesforce Partner Community
    • Manage Your Team's Access to the Salesforce Partner Community
  • Ethics and Integrity for Salesforce Partners
    • Get to Know the Salesforce Supplier Code of Conduct
    • Avoid Ethical Missteps
    • Maintain Integrity Within the System
  • AppExchange Partner Business Planning
    • Identify Your Customer
    • Create a Business Model and Go-To-Market Plan
    • Build a Team to Support Your Business
  • AppExchange App Selling
    • Get to Know the Salesforce Way of Selling
    • Know Your Business
    • Build Your Network
    • Close Deals, Keep Customers Happy, and Promote Your Success
  • Project Risk Management for Partners
    • Make Risk Management a Priority
    • Identify, Assess, and Address Risk
    • Monitor and Communicate Risk
  • AppExchange Checkout
    • Learn About Managing Payments with Checkout
    • Configure Checkout
    • Automate Communication and Track Performance with the Checkout Management App
  • Channel Order App Basics
    • Get Started with the Channel Order App
    • Create Orders
    • Track Order Status
    • Ensure Order Accuracy
  • Customer Success Strategies for AppExchange Partners
    • Focus on the Customer
    • Take Your Customers from Purchase to Renewal
    • Transform Your Customers' Business and Your Own
  • Industry Blueprints for Partners
    • Get Started with Industry Blueprints
    • Build Your Industry Expertise
  • AppExchange Pricing Strategy for Partners
    • Develop Your AppExchange Pricing Strategy
    • Create Your Pricing Plan
    • Get to Know Your Contractual Model

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