Cultural Competence Mini-Series: Ethical Dimensions of Care

Cultural competence is essential to achieving the UCM mission of patient-centered care. The Cultural Competence Course supports the People objective of the UCM Annual Operating Plan “to build a culturally and linguistically competent organization.” Additionally, participants will enhance their skills and knowledge to work more effectively in a multicultural setting. This activity is open to employees of the University of Chicago Medicine and Biological Sciences Division. All course graduates become Cultural Competence Advocates who serve as resources in meetings and their departments. Advocates also have an opportunity to become Cultural Competence Trainers. Cultural Competence Trainers partner with Diversity, Inclusion, & Equity to deliver training in their departments. This session is part of a series sponsored by the Urban Health Initiative Office of Diversity, Inclusion, and Equity. Learn more here! This session will describe the diversity of ethical models related to daily work with patients, families, visitors, and staff. Participants will apply critical thinking skills, ethical principles, and cultural competence principles to work effectively with patients and families from diverse backgrounds. In addition, this session will provide effective strategies for working with interpreters.

After this activity, participants will be able to:

• Describe the diversity of ethical models and how they relate to daily work with patients, families, visitors, and staff;
• Identify critical thinking skills, ethical principles, and cultural competence principles to work with patients and families from diverse backgrounds effectively;
• Discuss effective strategies for working with interpreters.