Implement B2C Cross-Cloud Solutions

Offered By: Salesforce via Trailhead

Tags

Salesforce Courses E-commerce Courses Customer Engagement Courses Marketing Cloud Courses

Course Description

Overview

Enhance your retail business by exploring B2C solution kits.

Use solution kits to increase shopper engagement with Marketing Cloud.
Manage customer identity and data across clouds using solution kits.

Syllabus

Customer Engagement Solutions for Salesforce B2C Commerce

Keep Shoppers Informed and Engaged with Transactional Emails
Encourage Shoppers to Return to Abandoned Carts
Help Shoppers Redeem Coupons
Personalize the Recommendations You Send in Marketing Emails

Cross-Cloud Customer Identity and Data Management for Salesforce B2C Commerce

Enable Unified Customer Identity
Manage Customer Data Across Clouds

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