YoVDO

Implement B2C Cross-Cloud Solutions

Offered By: Salesforce via Trailhead

Tags

Salesforce Courses E-commerce Courses Customer Engagement Courses Marketing Cloud Courses

Course Description

Overview

Enhance your retail business by exploring B2C solution kits.
  • Use solution kits to increase shopper engagement with Marketing Cloud.
  • Manage customer identity and data across clouds using solution kits.

Syllabus

  • Customer Engagement Solutions for Salesforce B2C Commerce
    • Keep Shoppers Informed and Engaged with Transactional Emails
    • Encourage Shoppers to Return to Abandoned Carts
    • Help Shoppers Redeem Coupons
    • Personalize the Recommendations You Send in Marketing Emails
  • Cross-Cloud Customer Identity and Data Management for Salesforce B2C Commerce
    • Enable Unified Customer Identity
    • Manage Customer Data Across Clouds

Tags

Related Courses

Intro to Point & Click App Development
Salesforce via Udacity
Customer Experience and Success Management with Salesforce
Coventry University via FutureLearn
Boosting Productivity through the Tech Stack
Salesforce via Coursera
Salesforce Sales Development Representative
Salesforce via Coursera
Customer Experience Management with Salesforce Training
Trailhead via FutureLearn