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Implement B2C Cross-Cloud Solutions

Offered By: Salesforce via Trailhead

Tags

Salesforce Courses E-commerce Courses Customer Engagement Courses Marketing Cloud Courses

Course Description

Overview

Enhance your retail business by exploring B2C solution kits.
  • Use solution kits to increase shopper engagement with Marketing Cloud.
  • Manage customer identity and data across clouds using solution kits.

Syllabus

  • Customer Engagement Solutions for Salesforce B2C Commerce
    • Keep Shoppers Informed and Engaged with Transactional Emails
    • Encourage Shoppers to Return to Abandoned Carts
    • Help Shoppers Redeem Coupons
    • Personalize the Recommendations You Send in Marketing Emails
  • Cross-Cloud Customer Identity and Data Management for Salesforce B2C Commerce
    • Enable Unified Customer Identity
    • Manage Customer Data Across Clouds

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