HR Skills® Best Practices

The HR Skill® Best Practices certificate consists of courses focused on the behaviors, practices, and approaches that enable HR professionals and managers to foster better connections, communicate effectively, provide useful feedback, and navigate difficult situations. Through quizzes, games, real-world scenarios, and commentary from subject matter experts, the HR Skill® Best Practices certificate helps the learner begin to develop the skills that are the key to a cohesive workforce. The certificate consists of 8 courses that are online and self-paced, providing flexibility in completing the curriculum. No prerequisites are required to begin the courses. A course will be considered complete when the participant has done all assignments, exercises, review checkpoints, and has received at least a 70% on the course final exam. Students will have 12 months to complete all the courses in the certificate.

This program includes in-depth learning on eight crucial HR best practices:

• SMART Goals for Performance Evaluation
• Communication and HR
• Coaching
• Handling Difficult Conversations
• Progressive Discipline
• Leadership and HR
• Conflict Resolution
• Problem-Solving

Through quizzes, games, real-world scenarios, and commentary from subject matter experts, the HR Skills™ Best Practices certificate helps learners develop skills crucial to a cohesive workforce.