Get Smart with Salesforce Einstein

See how AI is transforming CRM with smart predictions, intelligent recommendations, and timely automation.

• Discover insights and predict outcomes with this powerful set of AI-enhanced features.
• Remove bias from your data and algorithms to create ethical AI systems at your company.
• Learn how to make customer service smarter and easier with chatbots.
• Recommend offers and actions at the point of maximum impact.
• Log your activities, target the right leads, and close more deals with AI for sales.
• Get up and running with Sales Cloud Einstein.
• Build an app to predict which restaurant reservations will be no-shows. No code required.
• Use Apex to create a simple app to recognize and classify images.
• Build a deep-learning custom model to categorize text and automate business processes.
• Use Einstein Prediction Builder and Next Best Action to get the right offers to customers.

• Salesforce Einstein Basics
• Get Started with Einstein
• Learn About Einstein Out-Of-The-Box Applications
• Use the Einstein Platform
• Responsible Creation of Artificial Intelligence
• Understand the Ethical Use of Technology
• Learn the Basics of Artificial Intelligence
• Recognize Bias in Artificial Intelligence
• Remove Bias from Your Data and Algorithms
• Einstein Bots Basics
• Learn About Einstein Bots
• Plan Your Bot Content
• Learn the Prerequisites and Enable Einstein Bots
• Einstein Next Best Action
• Get Started with Einstein Next Best Action
• Understand How Einstein Next Best Action Works
• Sales Cloud Einstein
• Increase Sales Productivity
• Automate Sales Activities
• Target the Best Leads
• Close More Deals
• Connect with Your Customers and Create New Business
• Improve Sales Predictions
• Sales Cloud Einstein Rollout Strategies
• Use AI to Improve Sales
• Start with a Plan
• Set Goals and Priorities
• Get Ready for Einstein
• Start Using Sales Cloud Einstein
• Quick Start: Einstein Prediction Builder
• Sign Up for an Einstein Prediction Builder Trailhead Playground
• Create a Formula Field to Predict
• Enrich Your Prediction
• Build a Prediction
• Create a List View for Your Predictions
• Quick Start: Einstein Image Classification
• Get an Einstein Platform Services Account
• Get the Code
• Create a Remote Site
• Create the Apex Classes
• Create the Visualforce Page
• Einstein Intent API Basics
• Get Started with Einstein Language
• Set Up Your Environment
• Create the Dataset
• Train the Dataset and Create a Model
• Use the Model to Make a Prediction
• Put Predictions into Action with Next Best Action
• Learn the Basics and Set Up a Custom Playground
• Define and Build a Prediction
• Customize Your Contact and List Displays
• Create Recommendations for Einstein Next Best Action
• Create a Next Best Action Strategy
• Add Next Best Action to Your Contacts