Get Started with Contact Tracing
Offered By: Salesforce via Trailhead
Course Description
Overview
Learn about the role of contact tracers during the COVID-19 pandemic.
- Learn about COVID-19, the virus that causes it, and the public health response.
- Learn how contact tracers help slow the spread of COVID-19.
- Learn how to thoughtfully and effectively conduct a contact tracing interview.
- Use health coaching tools and build rapport as a contact tracer.
Syllabus
- COVID-19 and Public Health
- Learn the Signs and Symptoms of COVID-19
- Learn How COVID-19 Is Spread
- Understand the Public Health Response to COVID-19
- Contact Tracer Roles and Responsibilities
- Learn About Case Investigation and Contact Tracing
- Learn About the Responsibilities and Tools of Contact Tracers
- Understand Isolation and Quarantine
- Create Action Plans for Isolation and Quarantine
- Contact Tracing Interviews
- Conduct a Contact Tracing Interview
- Learn About Perceptions and Implicit Bias
- Learn the Principles of Cultural Humility
- Health Coaching for Contact Tracers
- Listen Actively
- Set the Agenda for the Interview
- Learn About Health Coaching Tools
- Address Motivation
Tags
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