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Troubleshooting Skype for Business

Offered By: Microsoft via edX

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Information Technology Courses IT Management Courses Skype for Business Courses

Course Description

Overview

In Troubleshooting Skype for Business, we examine the Skype for Business 2015 architecture and learn how to troubleshoot Skype for Business related issues including:

  • Analyzing the client sign in process
  • Conferencing
  • Persistent chat
  • Presence issues
  • Remote connectivity
  • Firewalls
  • Edge Server configurations
  • PBX integrations

This course will be most valuable for IT Professionals who manage Skype for Business deployments.


Syllabus

To be completed and manually uploaded in the Handouts section of the course.


Taught by

Richard Luckett, Doug Lawty and Alan Maddison

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