Learn Drucker School MBA Essentials
Offered By: Salesforce via Trailhead
Course Description
Overview
Discover Peter Drucker's take on management with this MBA-focused curriculum from the Drucker School of Management.
- Create a blueprint for your organizational actions by answering five questions.
- Turn your organization into a customer and market-driven powerhouse with these insights.
- Use a balanced scorecard to track your progress and get your company aligned.
- Stay competitive with the Drucker principles for driving change within your organization.
Syllabus
- Drucker School—Business Performance Basics
- Get to Know the Drucker School of Business
- Understand the Five Most Important Questions to Ask About Your Business
- Learn Best Practices from The Financial Times
- Apply the Five Questions
- Identify the Top Five Things Salesforce Admins Can Do
- Drucker School—Customer & Market Strategy
- What is a Customer- and Market-Driven Organization?
- Learn the Three Essential Activities of Customer- and Market-Driven Organizations
- Make Your Organization More Customer- and Market-Driven
- Learn Best Practices from Philips Healthcare
- Assess Your Company
- Explore Salesforce Solutions for Customer- and Market-Driven Companies
- Identify the Top Five Things Salesforce Admins Can Do
- Drucker School—Balanced Scorecard
- Get Started with the Balanced Scorecard
- Learn Best Practices from New Jersey Transit
- Balance Your Scorecard
- Identify the Top Five Things Salesforce Admins Can Do
- Drucker School—Organizational Change Leadership
- Learn Drucker’s Approach to Change
- Become a Change Leading Organization
- Manage Organizational Change
- Learn Best Practices from American Express
- Do These Five Things to Drive Organizational Change
Tags
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