Discover Salesforce Essentials

Learn how to use Essentials and why it's an ideal solution for your small business.

• Learn how your business can benefit from this out-of-the-box CRM.
• Discover how Essentials works and how it can help your small business grow.
• Set up and navigate Essentials, and use tools for collaboration, selling, and reporting.
• Explore how Service Cloud Essentials works and how it helps your small business.
• Navigate Service Cloud Essentials and learn how to use the service console.

• Salesforce Essentials for Small Business
• Explore the Benefits of CRM for Small Businesses
• Learn the Basics of Salesforce Essentials
• Sales Essentials Basics
• Understand Salesforce for Small Business
• Organize Your Data with Essentials
• Get More Done with Essentials
• Sales Essentials Features
• Find Your Way Around Essentials
• Get Set Up for Success
• Sell Better with Essentials
• Collaborate Using Chatter
• Track Your Goals and Be More Productive
• Service Essentials Basics
• Discover Key Terms and Customer Channels for Service
• Get Started with Service Cloud Essentials
• Service Essentials Features
• Learn About Macros, Service Console, and Case Feed
• Learn How to Use the Preconfigured Console