Discover the Salesforce Way

Offered By: Salesforce via Trailhead

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Salesforce Courses Cost-Benefit Analysis Courses

Course Description

Overview

Learn discovery and value-selling techniques to identify customer needs and deliver successful solutions.

Learn customer goals and challenges to build the best strategy for their business.
Show your customers the importance of value over price.

Syllabus

Customer-Centric Discovery for Salesforce Partners

Get Started with Customer-Centric Discovery
Know Your Customer
Be Your Customer
Connect with Your Customer
Create with Your Customer

Value Selling for Salesforce Partners

Know the Importance of Value
Build a Value Hypothesis
Show Value with a Cost-Benefit Analysis
Close with a Business Case

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