Dialogflow CX to Firestore using Webhooks to Cloud Functions

Create webhooks and add the ability for your Dialogflow CX virtual agent to trigger Cloud Functions that read and write data to and from Firestore collections.

• GSP755
• Dialogflow and webhooks
• Prerequisites
• Setup and requirements
• Getting into Dialogflow CX
• Task 1. Importing a .blob virtual agent file
• Task 2. Getting familiar with the static version of the virtual agent
• Task 3. Planning and collecting information you need to complete the project
• Task 4. Adding a webhook for "cloudioGetMostPlayed"
• Task 5. Adding the "cloudioGetMostPlayedWH" webhook to the ListMostPlayed flow.
• Task 6. Testing the "cloudioGetMostPlayedWH" webhook
• Task 7. Adding a webhook to "accounts" customer data in Firestore
• Task 8. Adding the "cloudioMakeAccountUpdateWH" webhook to the ChangeTier flow.
• Task 9. Testing the "cloudioMakeAccountUpdateWH" webhook
• Task 10. Adding the webhook to the remaining pages
• Task 11. Testing the "cloudioMakeAccountUpdateWH" webhook for the remaining functionality
• Resources
• Congratulations