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Dialogflow CX: Contextual Intents

Offered By: Google via Google Cloud Skills Boost

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Dialogflow Courses Virtual Agents Courses

Course Description

Overview

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In this lab you will learn how to use some advanced Dialogflow CX features, like how to let a user ask your virtual agent to repeat what it said; let the user ask common questions from your FAQ in the middle of another conversation; ask context-sensitive questions, and add conversational branching and looping based on current values in the session parameters.

Syllabus

  • GSP986
  • Overview
  • Setup
  • Task 1. Getting started with Dialogflow CX
  • Task 2. Importing a .blob virtual agent file
  • Task 3. Grouping FAQs
  • Task 4. Add context sensitive answers
  • Task 5. Conversation routing with a session parameter
  • Task 6. (Optional) Use last_page with flight booking
  • Congratulations!

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