Develop Emotional Intelligence
Offered By: Salesforce via Trailhead
Course Description
Overview
Strengthen relationships at work using emotional intelligence strategies from Arizona State University.
- Use self-awareness and self-management to strengthen relationships and be more productive.
- Respond to your teammates with empathy and foster an environment of trust.
Syllabus
- Emotional Intelligence
- Explore the Four Elements of Emotional Intelligence
- Become Self-Aware
- Manage Emotional Reactions
- Relationship Building
- Respond to People with Empathy
- Build Skilled Relationships
Tags
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