Deliver Great Patient Care with Health Cloud

Learn how Health Cloud helps you deliver collaborative, connected support for ... patients and caregivers.

• See how Salesforce Health Cloud makes patient care more collaborative and connected.
• Learn how to use the various data models available in Health Cloud.
• Learn how to set up Salesforce Health Cloud for your unique organization.
• Tailor the health timeline, patient card, and list filters to cover your patients’ needs.
• Discover how Health Cloud enables providers to deliver better care.
• Tailor the health timeline, patient card, and list filters to monitor patient care.
• Learn how to deliver fantastic member experiences with Health Cloud for Payers.
• Boost your med tech sales with Health Cloud intelligent sales features.
• Use relationship cards and search to match patients with the right providers.
• Enroll patients in Care Programs to increase adherence and drive better health outcomes.
• Customize care plans to meet your organization's business needs.
• Streamline utilization management business processes for better member care management.
• Explore the basics of interoperability and the FHIR R4-aligned clinical data model.
• Configure and upload care program consent documents in Health Cloud.
• Set up Tableau CRM for Healthcare to view key metrics about patients and members.
• Use dashboards to gain actionable insights about patients and members.

• Care Coordination Basics
• Meet the Health Cloud Console
• Get Started with Care Coordination
• Engage the Patient’s Supporters to Customize and Coordinate Care
• Health Cloud Data Models
• Take a Look at the Household Data Model
• Examine the Clinical Data Model
• Investigate the Health Insurance and Claims Data Model
• Get to Know the Care Program Data Model
• Discover the Social Determinants of Health Data Model
• Learn About the Provider Data Model
• Understand the Utilization Management Data Model
• Health Cloud Setup Basics
• Customize Your Org and Install Health Cloud
• Protect Privacy in Health Cloud
• Customize Your Health Cloud Lightning Console
• Health Cloud Patient Data Displays
• Add Objects to the Health Timeline
• Adapt the Patient Card in the Console
• Set Up Patient List Filters
• Health Cloud for Providers
• Reimagine Patient Experience with Health Cloud
• Handle Patient Data Better
• Manage Provider Networks, Inventory, and Documentation
• Customize Patient Data Displays
• Learn About the Patient Timeline
• Create a Custom Object for Patient Data
• Create a Custom Timeline View
• Customize the Patient Card
• Create a Filtered Patient List
• Health Cloud for Payers
• Get to Know the Payer Industry Trends
• Boost Member Health and Wellness Engagement
• Implement an Intelligent Care Management System
• Health Cloud for Med Tech Sales
• Learn About Health Cloud for Med Tech Sales
• Use Intelligent Sales Agreements and Forecasting
• Use Intelligent Sales to Manage Sales Visits and Inventory
• Health Cloud Provider Relationships and Search
• Learn About the Health Cloud Provider Data Model
• Configure Provider Relationship Cards
• Set Up Provider Search
• Health Cloud Care Programs
• Get to Know Care Programs
• Set Up Care Programs
• Use Care Programs
• Health Cloud Care Plans
• Explore Care Plans and Care Plan Templates
• Set Up Care Plans
• Customize Care Plans
• Create and Use Care Plans
• Health Cloud Utilization Management
• Learn About Utilization Management
• Set Up Utilization Management
• Interoperability and the Clinical Data Model
• Learn About Interoperability
• Review the Data Exchange Standards
• Explore the Clinical Data Model
• Consent Management for Health Cloud
• Learn About Consent Management for Health Cloud
• Set Up Consent Management in Health Cloud
• Tableau CRM for Healthcare Administration
• Get Started with Tableau CRM for Healthcare
• Set Up the Tableau CRM for Healthcare App
• Tableau CRM for Healthcare Dashboards
• Get to Know Tableau CRM for Healthcare Dashboards
• Use Care Plan Adherence Dashboards
• Use Utilization Analytics Dashboards
• Use Referral Analytics Dashboards
• Use Visit Insights and Team Insights Dashboards
• Use Patient Segmentation and Social Determinants Dashboards