Grow Faster with CRM
Offered By: Salesforce via Trailhead
Course Description
Overview
Discover Salesforce CRM and how sales, service, and marketing can help your business.
- Learn how to use customer relationship management (CRM) software to grow your business.
- Grow your business, boost productivity, and make smart decisions with Sales Cloud.
- Supercharge your agents with omni-channel tools and an intelligent service platform.
- Explore our powerful suite of products and start building your digital marketing strategy.
Syllabus
- Salesforce CRM
- Get Started with Salesforce CRM
- Navigate Around
- Sales Cloud Basics
- Get to Know Sales Cloud
- Grow Your Business with Sales Cloud
- Measure Sales Metrics that Matter
- Learn About the Salesforce Platform Advantage
- Service Cloud Basics
- Get to Know the Service Cloud Platform
- Resolve Cases Faster
- Deliver Omnichannel Service
- Learn About the Salesforce Platform Advantage
- Marketing Cloud Basics
- Get Started with Marketing Cloud
- Learn About Marketing Cloud and the Customer Success Platform
- Get the Most Out of Marketing Cloud
Tags
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