How to Give Impactful Feedback

As a manager, one of the most important things you do is give feedback to your team members. It’s hands-down the best way to ensure they can learn, grow and thrive in their professional career.

But giving good feedback is no easy task. It can be uncomfortable when there’s an issue of concern, and it’s difficult to strike the right balance between positive encouragement and constructive critique.

This course will guide you through the difficult terrain of giving and getting feedback so you can build a positive team culture that emphasizes improvement, learning and progress.

In this class, you’ll learn how to:

• Get over your fear of not knowing how to do feedback right.
• Be comfortable giving and getting feedback.
• Avoid burying your feedback under a mountain of compliments, kindness and sugar and instead let your message come out loud and clear.
• Refrain from being too blunt and emotionally disconnected, and avoid doing unnecessary harm to the receiver.

• Class Introduction
• Why Feedback?
• Feedback Mindset
• Location, Location, Location
• The Feedback Structure
• Examples of Feedback Structure
• Facilitating Tough Conversations
• Lock it Up
• Throw Your Hat Over the Fence
• Recognition
• Class Recap