YoVDO

Create surveys with Qualtrics

Offered By: Coursera Project Network via Coursera

Tags

Customer Service Courses Market Research Courses Data Collection Courses Customer Experience Courses Customer Satisfaction Courses

Course Description

Overview

In this project you will learn how to create a survey using Qualtrics . We will create one for Customer satisfaction. This is critical as it tells us if our customer will come back and buy more from us.

Syllabus

  • Create Surveys with Qualtrics
    • In today's hyperfocused customer world, we need to collect data from the consumers and then create offerings accordingly. In order to collect relevant and useful data, we create surveys. This task explains how to create one for Customer satisfaction using the tool Qualtrics.

Taught by

Shalini Gopalkrishnan

Related Courses

Fundamentals of Six-Sigma: Quality Engineering and Management
Technische Universität München (Technical University of Munich) via edX Atención y servicio al cliente
Galileo University via Independent Marketing Analytics: Competitive Analysis and Market Segmentation
University of California, Berkeley via edX Services Marketing: A Practical Approach
Indian Institute of Technology, Kharagpur via Swayam Culture of Services: Paradox of Customer Relations
Kyoto University via edX