Create Conversational AI Agents with Dialogflow CX: Challenge Lab

This challenge lab tests your skills and knowledge in using Dialogflow CX to build a virtual agent to interact with customers.

• GSP353
• Overview
• Setup
• Challenge scenario
• Set up your agent in Dialogflow CX
• Task 1. Create your Dialogflow CX agent
• Task 2. Create an entity to capture a 4 digit authorization pin
• Task 3. Create an authorization flow for users registered in the system
• Task 4. Create test cases
• Task 5. Create a new version of the agent and save it to a new environment
• Task 6. Create No Match and No Input event handlers
• Task 7. Set up a phone number for your agent
• Congratulations!