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Copilot for Sales

Offered By: Microsoft via Coursera

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Artificial Intelligence Courses Customer Relationship Management Courses Content Creation Courses Knowledge Management Courses Meeting Management Courses Email Management Courses

Course Description

Overview

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This introductory course provides a comprehensive overview of Copilot for Sales, Microsoft's AI-powered sales assistant. You will learn how Copilot can revolutionize your sales process by automating tasks, providing insights, and streamlining communication. Through hands-on exercises and real-world scenarios, learners will learn to effectively utilize Copilot for email drafting, meeting management, content creation, and knowledge retrieval, ultimately enhancing productivity and driving sales growth.

Syllabus

  • Introduction to Copilot for Sales
    • Discover the power of Microsoft Copilot for Sales and how it transforms your productivity, decision-making, and customer interactions. Learn to integrate Copilot with tools like Outlook, Teams, and Dynamics 365, while exploring its AI-driven capabilities to streamline communication, automate tasks, and enhance digital collaboration within your sales strategy. Please note: This course was developed in September 2024. Copilot for Sales continues to evolve. It's important to adapt to the changes as the Copilot interface and functionality might be different from the features of Copilot for Sales when this course was created. For the latest updates and changes, follow the Microsoft’s Copilot for Sales website. Thank you for your understanding and enjoy the course!
  • Enhancing Sales Communication and Efficiency With Copilot
    • Discover how to harness the full power of Microsoft Copilot to revolutionize your interactions with customers throughout the sales cycle. Go beyond basic profiling and delve into how Copilot can enhance your communication, negotiation, and relationship-building skills. Please note: This course was developed in September 2024. Copilot for Sales continues to evolve. It's important to adapt to the changes as the Copilot interface and functionality might be different from the features of Copilot for Sales when this course was created. For the latest updates and changes, follow the Microsoft’s Copilot for Sales website. Thank you for your understanding and enjoy the course!
  • Leveraging Copilot for Sales Enablement and Growth
    • Discover how to harness the power of Copilot's AI-powered tools to create high-impact sales materials that captivate prospects and drive conversions. Learn how to seamlessly integrate Copilot with your company's knowledge base to access critical information and resources effortlessly. Please note: This course was developed in September 2024. Copilot for Sales continues to evolve. It's important to adapt to the changes as the Copilot interface and functionality might be different from the features of Copilot for Sales when this course was created. For the latest updates and changes, follow the Microsoft’s Copilot for Sales website. Thank you for your understanding and enjoy the course!

Taught by

Microsoft

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