YoVDO

Amazon Connect Conversational Interfaces Fundamentals

Offered By: Amazon Web Services via Coursera

Tags

Amazon Connect Courses Chatbot Courses Customer Service Courses Speech Recognition Courses Text to Speech Courses

Course Description

Overview

Save Big on Coursera Plus. 7,000+ courses at $160 off. Limited Time Only!
With Amazon Connect, you can build conversational interfaces so users can interact using natural language through speech or text. In this course, you will learn the benefits, typical use cases, and core concepts of Amazon Connect conversational interfaces. You will explore real-world implementation scenarios and identify the key considerations to provide natural, human-like, interactive experiences for customers across multiple channels.

Syllabus

  • Amazon Connect Conversational Interfaces Fundamentals
    • With Amazon Connect, you can build conversational interfaces so users can interact using natural language through speech or text. In this course, you will learn the benefits, typical use cases, and core concepts of Amazon Connect conversational interfaces. You will explore real-world implementation scenarios and identify the key considerations to provide natural, human-like, interactive experiences for customers across multiple channels.

Taught by

AWS Instructor

Tags

Related Courses

Learning Amazon Connect: Create and Manage a Contact Center
LinkedIn Learning Create a Cloud Contact Center with Amazon Connect
Pluralsight Integrate AWS and Salesforce
Salesforce via Trailhead Innovate with Alexa and Amazon Web Services
Salesforce via Trailhead Twitch Series: AWS Power Hour Machine Learning (Vietnamese)
Amazon Web Services via AWS Skill Builder